How Do Returns and Refunds Work?

At Dunn Vision, we want to be sure you are happy with your service. If you are not completely satisfied, you may exchange or return your equipment if you meet the following conditions:

1) You return the equipment within 15 days of your commitment start date.
2) The equipment is in “like new” condition with all original packaging, manuals and accessories included.
3) You have not used the equipment excessively, in violation of our Responsible Use of Dunn Vision Telecom Services Policy.

You are responsible for all service charges incurred prior to returning the device.

If you are a person with a disability, the same conditions apply, however, you may return your device within 30 days of your commitment start date.

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